Cancellation conditions - Haus Salzburg

We allow our guests more flexible cancellation conditions for bookings at Haus Salzburg until further notice.

IMPORTANT NOTICE REGARDING CANCELLATION RULES AT CORONA TIMES:

In times like these, many things are uncertain. But we want you to feel safe. Therefore, we have relaxed our cancellation conditions for your summer holiday 2023. You can cancel free of charge up to 60 days before arrival. 29 days to 14 days before arrival the cancellation fee is 50%, 13 to 8 days before arrival 70%, within the last 7 days before arrival or in case of early departure 90% of the booking value.

MONEY BACK GUARANTEE: In the event of a border or hotel closure or lockdown, you can cancel free of charge, even at short notice.

If you are unable to take your well-deserved holiday because you have fallen ill yourself, tested positive for COVID or have to go into quarantine because of a relative in the same household?

In this case we recommend the hotel cancellation insurances of Europäische Reiseversicherung. The special cover Corona despite pandemic and without surcharge can be found in detail in the appendix below.

The "worst case scenario" regardless of which provider you choose, we strongly recommend that you take out travel cancellation and interruption insurance.

You can do this conveniently online. For example, you can go directly to the European Travel Cancellation Insurance here:
https://www.europaeische.at/privatreisen/reisen-ins-ausland/stornoschutz/